IT Alerts /channels/taxonomy/term/26215/all en Win Beats Headphones! Enter the IT Services Virtual Scavenger Hunt contest! /channels/channels/news/win-beats-headphones-enter-it-services-virtual-scavenger-hunt-contest-358271 <p>Welcome to a new term! The <strong>IT Services Virtual Scavenger Hunt </strong>is now open to all ÁùºÏ²Ê¿ª½±½á¹û students for <strong>a chance to win Beats wireless headphones!</strong></p> <p><b>How to enter: </b></p> Fri, 06 Sep 2024 15:02:07 +0000 webfull 202351 at /channels Wi-Fi network: Action required for devices on iOS and MacOS to renew certificate /channels/channels/news/wi-fi-network-action-required-devices-ios-and-macos-renew-certificate-357758 <p>On Friday, June 21, the security certificate that secures authentication to ÁùºÏ²Ê¿ª½±½á¹û's wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks will be renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner.  </p> <p>For Android and most Windows devices, the change will be seamless, and no action is required. However, devices that run iOS and MacOS will display a message prompting users to accept the new certificate. </p> Tue, 18 Jun 2024 13:43:10 +0000 webfull 200557 at /channels IMPORTANT: Please review your MS ‘Public’ Teams group(s) before May 27, 2024 /channels/channels/news/important-please-review-your-ms-public-teams-groups-may-27-2024-357285 <p><em>La version française suit.</em></p> <p>The following is a message from ÁùºÏ²Ê¿ª½±½á¹û IT Services.</p> <p><strong>ALL owners of "Public" MS Teams groups are required to audit their groups.</strong></p> Fri, 17 May 2024 16:00:10 +0000 webfull 200116 at /channels IT Services' 2023 Annual Report now available! /channels/channels/news/it-services-2023-annual-report-now-available-356525 <p>Take a look back at IT Services’ achievements in 2023, another busy year of providing ÁùºÏ²Ê¿ª½±½á¹û’s nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital experience. We invite you to read our <a href="/it/annual-report" rel="nofollow noopener noreferrer" target="_blank" title="/it/annual-report">Annual Report</a>.</p> Thu, 28 Mar 2024 19:54:23 +0000 webfull 199133 at /channels Phishing scam: RE: Final Reminder: Complete: [name] DocsOnline Docs Via E-Sign #63 - Mcgill Project-08(REVISED) /channels/channels/news/phishing-scam-re-final-reminder-complete-name-docsonline-docs-e-sign-63-mcgill-project-08revised-352791 <p>A phishing email is targeting the ÁùºÏ²Ê¿ª½±½á¹û community with the subject "RE: Final Reminder: Complete: [name] DocsOnline Docs Via E-Sign #63 - Mcgill Project-08(REVISED)."  See an example of the message above.</p> Fri, 17 Nov 2023 19:09:26 +0000 webfull 194864 at /channels Elevating security by enhancing 2FA /channels/channels/news/elevating-security-enhancing-2fa-327663 <p>In ÁùºÏ²Ê¿ª½±½á¹û’s ongoing efforts to strengthen our security, we will continue to introduce enhancements to Microsoft Authenticator, including: </p> Wed, 15 Nov 2023 15:25:17 +0000 webfull 194815 at /channels Important update: retirement of wiki feature in Microsoft Teams as of Jan. 2024 /channels/channels/news/important-update-retirement-wiki-feature-microsoft-teams-jan-2024-352512 <p>Are you the owner of an MS Teams workspace featuring a wiki tab, typically used for meeting notes?</p> <p>If so, we would like to inform you about a significant change concerning the wiki feature (usually used for meeting notes) in Microsoft Teams. Microsoft has announced that as of <b>January 2024</b>, the wiki feature will be retired and replaced by OneNote.</p> <p>In this article:</p> <p><a href="#affect">How does this affect you?</a></p> <p><a href="#actions">Actions you will need to take</a></p> <p><a href="#export">Steps to export wiki content to OneNote</a></p> Fri, 10 Nov 2023 13:32:20 +0000 webfull 194659 at /channels VPN UPDATE: Cisco AnyConnect has been replaced by Cisco Secure Client /channels/channels/news/vpn-update-cisco-anyconnect-has-been-replaced-cisco-secure-client-351433 <p>The way we currently access ÁùºÏ²Ê¿ª½±½á¹û’s VPN (via Cisco AnyConnect) has been replaced by <strong>Cisco Secure Client</strong>. Cisco Secure Client is an upgraded version of Cisco AnyConnect and offers enhanced features, security and performance. </p> Fri, 06 Oct 2023 19:31:20 +0000 webfull 193640 at /channels NOW LIVE: Minerva’s login page has been updated to implement 2FA and SSO. /channels/channels/news/now-live-minervas-login-page-has-been-updated-implement-2fa-and-sso-351548 <p>The login page for Minerva has been updated to implement Two-Factor Authentication (2FA) and Single Sign-On (SSO). </p> <div> <div> <div> <p>The new login page includes two options to log in.<strong> Please take note of which login method you should use: </strong></p></div></div></div> Wed, 04 Oct 2023 15:13:14 +0000 webfull 193540 at /channels Staying safe in a shared space: the good, the bad, and the "wait, really?"  /channels/channels/event/staying-safe-shared-space-good-bad-and-wait-really-351555 <h4>Campus Public Safety collaboration with Information Security: Virtual Event</h4> Mon, 02 Oct 2023 16:22:09 +0000 webfull 193453 at /channels Update: myProgress has been restored. /channels/channels/news/update-myprogress-has-been-restored-351547 <p>The myProgress service has now been restored.</p> <p> </p> Mon, 02 Oct 2023 14:16:37 +0000 webfull 193442 at /channels Wired connectivity has been restored at Macdonald campus /channels/channels/news/wired-connectivity-has-been-restored-macdonald-campus-351521 <p>UPDATE: The wired connectivity at Macdonald campus has been restored.</p> <p> </p> Fri, 29 Sep 2023 20:40:19 +0000 webfull 193386 at /channels New recipient limit for Non-2FA enabled ÁùºÏ²Ê¿ª½±½á¹û email accounts /channels/channels/news/new-recipient-limit-non-2fa-enabled-mcgill-email-accounts-351476 <p>In an effort to limit the impacts of unsolicited and fraudulent emails being sent in large numbers to the ÁùºÏ²Ê¿ª½±½á¹û community, <strong>ÁùºÏ²Ê¿ª½±½á¹û’s IT Infrastructure & Information Security</strong> has decided to limit the number of emails that can be sent from <strong>non-2FA</strong> (<a href="https://mcgill.service-now.com/itportal?id=kb_article_view&sysparm_article=KB0011452">two-factor authentication</a>) enabled email accounts.</p> Thu, 28 Sep 2023 20:15:18 +0000 webfull 193332 at /channels Phishing scam: (Attention chair.psychiatry) | Re-authenticate 2 Factor Authentication (2Fa) | September 2023 /channels/channels/news/phishing-scam-attention-chairpsychiatry-re-authenticate-2-factor-authentication-2fa-september-2023-350993 <p>A phishing email is targeting the ÁùºÏ²Ê¿ª½±½á¹û community with the subject "(Attention chair.psychiatry) | Re-authenticate 2 Factor Authentication (2Fa) | September 2023".  See an example of the message above. The message contains a QR code and asks you to scan it with your phone camera: </p> <p>"Dear User:</p> <p>Your authenticator session has expired today. Kindly re-authentication with your mobile device to avoid being locked out of your email account. </p> <p><strong>Quickly scan the QR Code below with your smartphone camera to re-authenticated your password security.</strong></p> Fri, 15 Sep 2023 15:41:28 +0000 webfull 192769 at /channels Phishing scam: Mcgill Authentication For [name]@mcgill.ca Expires on [date] /channels/channels/news/phishing-scam-mcgill-authentication-namemcgillca-expires-date-350870 <p>A phishing email is targeting the ÁùºÏ²Ê¿ª½±½á¹û community with the subject "Mcgill Authentication For [name]@mcgill.ca Expires on [date]".  See an example of the message above. The message contains a QR code and asks you to scan it with your phone camera: </p> <p>"Message date: [date]</p> <p>Promptly scan below QR code with your phone camera to release HELD messages </p> <p>[<em>fraudulent QR code</em>]</p> <p>Some messages failed to load and could'nt be delivered."</p> <p> </p> Tue, 12 Sep 2023 21:22:11 +0000 webfull 192627 at /channels